This was a big step for me. If you've followed my journey so far, you will know that I have not had the best of experiences with mental health professionals in the past. It seems as though this will not change for me unfortunately.
I was told by the woman arranging appointments that my doctor was on vacation and she wouldn't be able to see me until well after she returned because she needed to see her "urgent care" patients first. Blow number one in my pursuit of mental health.
On October 25, I finally made it into my doctor's office. She did all but laugh at me when I was pouring my heart out to her about my feelings of anxiety and depression. At one point, she actually looked at me and said, "Awwwww..." as though I was a child who had scuffed my knee. She continued on to say that at least I wasn't as bad as some of her patients who suffer from depression because at least I knew why I was depressed. Huh? Thanks for making me feel like an inadequate whiner. Blow number two and three.
She went on to print out some book suggestions that I should read to help me. You know, because I wasn't as bad off as her other patients suffering from depression. When I pressed her to speak with someone, a mental health professional, she hesitated before telling me that she hadn't had great luck with the social work team that works in their network. Then she changed her mind and told me that because I wasn't too badly off, I might have some success talking to them, unlike her other worse-off patients. Great. Way to instill confidence. Now I know that your sub par team can at least handle my measly issues. Blow number four.
It seems as though she was right though. I waited two weeks for a call from the social work department. Apparently, they conduct "intake interviews" over the phone with new patients. The call never came, so I called back. I was told I would get an email soon to arrange a time. It never came. I called a week later and finally they set up a time for me. It was difficult because they wanted to talk during the day before 4:00p.m. and I don't have a job that I can step away from to make or take a call. I was finally able to make an appointment for November 25. A full 2 months from the date I had first reached out, I was finally going to make contact with someone.
Do you want to guess what happened yesterday? No call ever came. What did I do? I called the office back today. They could not tell me why I wasn't called. They were kind enough to help me make another appointment though. It's on December 22. I am supposed to wait another month just to speak to someone on the phone. Blow number five and six.
I know that our medical system is overwhelmed with people looking for help and I know that the mental health system is in even worse shape. That being said, when people are brave enough to reach out for help, someone should be there to help them. They should not have their problems belittled. They should not be put on hold for months. They should not be brushed off completely. It's a disgusting and terrible thing to do to someone who needs help and has asked for that help explicitly.
Thankfully, I have a good network of support. I have people. Not everyone does though and those are the people that I worry about. Mental health issues are real issues. We need to do better. I am sick of hearing about people harming others and themselves because their mental health needs were not addressed. Unfortunately, as I have learned all too well over the past months, mental health needs are the last ones to be addressed by our healthcare system. It's shameful. But, if you've experienced what I have, don't give up. Keep reaching out and eventually someone will take your hand.
Cheers, Jackie
